I was sent a ac adapter that wasn't working right and after a little going back and forth, they stood up and corrected the issue. "Andrew was more than professional and accommodating and corrected the issue. I love the Exp48Pro battery and has been reliable since my purchase. This is why I do business with Exp Pro.

My old plug broke and the new one is perfect

product arrived in all, packed well and exactly as described. well done

It shipped quickly.

When my cord broke to my battery I called the company I bought it from they said they’d sell me a new battery with a new cord. I did some research and found this company.
I ordered this may 25 th on may 30th the padded envelope package arrived it had been opened the cord was missing.
I called got a human. “We’ve never had this happen” I agreed I’d never had this happen either.
My replacement package was delivered in a real sturdy box within 3 days.