Frequently Asked Questions

EXP PRO batteries provide extended runtimes for CPAP machines, depending on the model. The EXP48PRO APEX can power a CPAP machine for 2-3 nights, the EXP96PRO APEX delivers an impressive 4-6 nights , and the EXP240PRO offers 10-14 nights of continuous use.

Yes! EXP PRO batteries are versatile and can power various devices, such as portable refrigerators, laptops, smartphones, and LED lights. This makes them perfect for camping, road trips, and emergency backup power.

EXP PRO batteries are built with advanced LiFePO4 technology, offering over 5,000 charge cycles. This translates to a lifespan of 10 years or more with regular use, making them a durable and cost-effective power solution for CPAP machines and other devices.

EXP PRO solar panels are engineered for limitless exploration, featuring high-efficiency cells and a lightweight, foldable design. They are perfect for camping, hiking, or emergency preparedness, providing reliable off-grid power wherever you go.

Yes! EXP PRO batteries are engineered to perform reliably in extreme weather conditions. They feature a durable design and an advanced Battery Management System (BMS) that protects against overheating, overcharging, and freezing temperatures. They have been tested with great success in:

• Freezing temperatures: Used at the South Pole in Antarctica and the summit of Mt. Kilimanjaro.
• Extreme heat: Proven performance in African deserts.

However, for optimal performance and longevity, it's advisable to avoid prolonged exposure to extreme heat or cold.

For the EXP48PRO APEX and EXP96PRO APEX batteries, we highly recommend avoiding the use of a heated hose or humidifier, as they consume significant power and will drain the battery quickly.

If you need to use a humidifier or heated hose, the EXP240PRO is the best option, providing enough power to run both for 2-3 nights. For maximum runtime on any battery, consider disabling these features or using them sparingly while off-grid.

EXP PRO batteries are compatible with a wide range of CPAP machines, including:

• ResMed: AirSense 11, AirSense 10, AirCurve 10, AirStart 10, S9, AirMini.
• Philips Respironics: DreamStation, DreamStation 2, DreamStation Go, System One.
• Breas: Z1, Z2.
• Resvent: iBreeze.
• React Health: Luna G3, Luna TravelPAP.
• Transcend: Mini, Micro.

• EXP48PRO APEX: Fully charges in 2.5 hours.
• EXP96PRO APEX: Fully charges in 5 hours.
• EXP240PRO BASECAMP: Fully charges in 3 hours with the EXP PRO 20AH Power Charger

Yes, EXP PRO batteries support pass-through charging technology, allowing you to use and charge the battery simultaneously. This feature is especially useful for uninterrupted power during extended trips or emergencies.

Yes! EXP PRO batteries can be connected together to increase their total capacity, making them versatile for users with higher power needs or extended off-grid adventures.

Yes, EXP PRO batteries are UL and ANSI certified, ensuring they meet rigorous safety standards. Built with LiFePO4 technology, they are stable, long-lasting, and designed for safe, reliable performance in a variety of conditions.

Yes! All EXP PRO batteries are compatible with the EXP PRO Summit 100-watt solar panel and the EXP PRO Summit 60-watt solar panel. These solar panels are designed to provide efficient and reliable off-grid charging, making them perfect for camping, hiking, and emergency preparedness. Simply connect the solar panel to the battery's charge port, and charging will begin automatically when exposed to sunlight.

Yes, EXP PRO batteries are HSA/FSA eligible. You can use an eligible card when checking out.

Yes! EXP PRO is proud to support veterans and medical professionals with special pricing offers. Contact our team or visit the Special Offers page to learn more.

EXP PRO batteries come with comprehensive warranties to ensure customer satisfaction:

• EXP48PRO APEX and EXP96PRO APEX: Covered by a 2-year warranty.
• EXP240PRO: Covered by a 5-year warranty.

These warranties provide peace of mind and reflect EXP PRO’s commitment to product quality and reliability.

EXP PRO offers a 45-day return policy. If you are not completely satisfied with your purchase, you can return the product within 45 days of delivery, provided it is in its original packaging. For more details or to initiate a return, contact EXP PRO’s customer support team.

For questions or assistance, you can reach out to EXP PRO’s customer support team via:

• Email: orders@exppropower.com
• Phone: 360-718-2862.

The EXP48PRO APEX is FAA-compliant and safe to bring on airplanes as carry-on luggage. Up to two EXP48PRO APEX batteries can be carried aboard per person. Larger models, such as the EXP96PRO APEX and EXP240PRO, exceed airline battery capacity limits and cannot be taken on flights. Check with your airline for specific regulations.

Yes, EXP PRO batteries are designed for global use and support a variety of devices with universal voltage requirements. When traveling internationally, ensure you have the correct adapters for the region's power outlets. The chargers for EXP PRO batteries take input voltages from 120 Volts AC to 240 Volts AC, so you can take it anywhere in the world and all you need is the plug shape adapter.

To extend the life of your EXP PRO battery, store it in a cool, dry place with a charge level between 60-80%. Avoid exposure to extreme heat, cold, or moisture during storage. For long-term storage, recharge the battery every 2-3 months to maintain optimal performance.

Yes! EXP PRO batteries are ideal for use in RVs and boats, providing reliable power for appliances, CPAP machines, and other devices. They are compatible with most onboard electrical systems and can be charged using a solar panel, RV power outlet, or inverter. Their rugged design ensures dependable performance in mobile environments.