Frequently Asked Questions

EXP PRO batteries provide extended runtimes for CPAP machines, depending on the model. The EXP48PRO APEX can power a CPAP machine for 2-3 nights and the EXP96PRO APEX delivers an impressive 4-6 nights.

Yes! EXP PRO batteries are versatile and can power various devices, such as portable refrigerators, laptops, smartphones, and LED lights. This makes them perfect for camping, road trips, and emergency backup power.

EXP PRO APEX batteries use LiFePO4 cells rated for up to 5,000 charge/discharge cycles.

EXP PRO solar panels are engineered for limitless exploration, featuring high-efficiency cells and a lightweight, foldable design. They are perfect for camping, hiking, or emergency preparedness, providing reliable off-grid power wherever you go.

Yes! EXP PRO batteries are engineered to perform reliably in extreme weather conditions. They feature a durable design and an advanced Battery Management System (BMS) that protects against overheating, overcharging, and freezing temperatures. They have been tested with great success in:

• Freezing temperatures: Used at the South Pole in Antarctica and the summit of Mt. Kilimanjaro.
• Extreme heat: Proven performance in African deserts.

However, for optimal performance and longevity, it's advisable to avoid prolonged exposure to extreme heat or cold.

For the EXP48PRO APEX and EXP96PRO APEX batteries, we highly recommend avoiding the use of a heated hose or humidifier, as they consume significant power and will drain the battery quickly.

If you need to use a humidifier or heated hose, the EXP96PRO is the best option, providing enough power to run both for about one night. For maximum runtime on any battery, consider disabling these features or using them sparingly while off-grid.

EXP PRO batteries are compatible with a wide range of CPAP machines, including:

• ResMed: AirSense 11, AirCurve 11, AirSense 10, AirCurve 10, AirStart 10, S9, AirMini.
• Philips Respironics: DreamStation, DreamStation 2, DreamStation Go, System One 60 Series.
• Breas: Z1, Z2.
• Resvent: iBreeze.
• React Health: Luna G3, Luna G3 X, Luna TravelPAP.
• Transcend: Mini, Micro.

• EXP48PRO APEX: Fully charges in 2.5 hours.
• EXP96PRO APEX: Fully charges in 5 hours.

Yes. In pass-through operation, your CPAP runs from the battery while the battery charges. If AC power is lost, there is nothing to switch over. The CPAP continues running from the battery with zero transfer delay.

Yes. Up to two APEX batteries can be connected in parallel using the DC connection method in the current user manual. Do not connect batteries together through USB-C.

Yes, EXP PRO batteries are UL and ANSI certified, ensuring they meet rigorous safety standards. Built with LiFePO4 technology, they are stable, long-lasting, and designed for safe, reliable performance in a variety of conditions.

Yes! All EXP PRO batteries are compatible with the EXP PRO Summit 100-watt solar panel and the EXP PRO Summit 60-watt solar panel. These solar panels are designed to provide efficient and reliable off-grid charging, making them perfect for camping, hiking, and emergency preparedness. Simply connect the solar panel to the battery's charge port, and charging will begin automatically when exposed to sunlight.

Yes, EXP PRO batteries are HSA/FSA eligible. You can use an eligible card when checking out.

Yes! EXP PRO is proud to support veterans and medical professionals with special pricing offers. Contact our team or visit the Special Offers page to learn more.

EXP PRO batteries come with comprehensive warranties to ensure customer satisfaction:

• EXP48PRO APEX and EXP96PRO APEX: Covered by a 2-year warranty.

These warranties provide peace of mind and reflect EXP PRO’s commitment to product quality and reliability.

EXP PRO offers a 45-day return window.

Unless the return is due to defect/non working unit, to be eligible for a return; your item must be in the same condition that you received it, unused, and in its original packaging (undamaged).  Please ensure you package it up carefully when returning to avoid damage to the product or the EXP PRO box it came in. 

For questions or assistance, you can reach out to EXP PRO’s customer support team via:

• Email: orders@exppropower.com
• Phone: +1 (360) 686-7424

The EXP48PRO APEX has a capacity of 153.6 Wh, which is within the FAA’s 160 Wh maximum for larger lithium batteries. Because it falls within the 101–160 Wh range, airline approval is required before travel. Up to two EXP48PRO APEX batteries per person may be carried, and they must be packed in carry-on baggage only with the terminals protected from short circuit.

Larger models, such as the EXP96PRO APEX and EXP240PRO, exceed the 160 Wh limit and cannot be carried on passenger aircraft. Always confirm approval and any additional requirements directly with your airline before traveling.

Yes, EXP PRO batteries are designed for global use and support a variety of devices with universal voltage requirements. When traveling internationally, ensure you have the correct adapters for the region's power outlets. The chargers for EXP PRO batteries take input voltages from 120 Volts AC to 240 Volts AC, so you can take it anywhere in the world and all you need is the plug shape adapter.

For storage longer than 3 months, store the battery at approximately 40–50% charge in a cool, dry place. Recharge it at least once every 3 months

Yes! EXP PRO batteries are ideal for use in RVs and boats, providing reliable power for appliances, CPAP machines, and other devices. They are compatible with most onboard electrical systems and can be charged using a solar panel, RV power outlet, or inverter. Their rugged design ensures dependable performance in mobile environments.